- Be confident of efficient hardware repair within a specified timeframe
- Boost productivity via increased hardware system uptime
- Enjoy consistent hardware support levels across your MPE, HP-UX, Windows NT, NetWare, or mixed environment
- Obtain easy-to-buy, easy-to-use extended warranty services
- Enhance IT resource planning and IT staff efficiency
Keep availability high with responsive committed-repair-time service. This cost-effective service helps you to minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.